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Learning from mistakes: A Lean look at the April 9 United Airlines fiasco

By | April 20th, 2017|Categories: Learning|Tags: , , , , , , , , , |

Although learning from mistakes can be a painful lesson for any organization, any competent CEO or management team knows that whenever anything goes wrong, taking corrective measures against repeat performances must be their first order of business. United Airlines passenger Dr. David Dao may have suffered multiple injuries on an April 9th overbooked flight when he [...]

The Cognitive Science behind Learning

By | April 11th, 2017|Categories: Learning|Tags: , , , , , , , |

According to Clark Quinn, a leader in the field of Cognitive Science and author of Revolutionize Learning & Development: Performance and Innovation Strategy for the Information Age, if we can understand the Cognitive Science behind learning, we can change learning practices for the better and impact outcomes. As director of Quinnovation, a company that applies technology [...]