Registration fees will be refunded in full if a cancellation request is received up to 30 days prior to the start of the course. Cancellation requests received after that time may select one of the following options: (1) Transfer registration to another course date at no additional charge; (2) Send a substitute participant to the course at no additional charge; (3) Request a partial refund of 50% of the registration fee. No-shows will result in a forfeiture of the registration fee. No registration fees will be refunded after the session begins.

Registration fees authorized via credit card will normally be charged the day that the registration is submitted and a detailed receipt will be emailed from our Accounting Department within 7 business days. For registrations paid via the ‘Bill Me’ option, payment must be received a minimum of 15 days prior to the class start date to avoid registration cancellation.

Guaranteed Satisfaction

We’re convinced that you’ll benefit from attending our sessions. If you are ever dissatisfied with any session you attend through the Lean Learning Center, just let us know. You’ll automatically receive a FREE scholarship to attend any equivalent seminar offered by the Center.