Video: Walk-out Wednesdays at Network Rail

By |2017-12-08T18:31:32+00:00January 2nd, 2013|Categories: Videos|Tags: , , , , , , |

In our first video with a client, Andy Carlino discusses with Phil Verster of Network Rail the practice of Walk-out Wednesdays. This routine gets people to the "gemba", or real place where the real work is done, to practice fundamentals such as direct observation and waste elimination. [viddler id=d69fd878 h=370 w=437]

Class Aptent Taciti Soci Ad Litora

By |2012-07-31T17:24:55+00:00July 31st, 2012|Categories: Creative, Design, Videos|Tags: , , |

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More Process Mapping Tips

By |2017-12-08T18:31:34+00:00September 1st, 2011|Categories: Blog, Videos|Tags: |

Process mapping is a tool used pretty extensively in lean journeys. It is also used because the problem is complex enough that it is required, and therefore, there are plenty of opportunities to improve its use. Here, Jamie and Andy share some tips in using process mapping effectively.

Building Effective Escalation with Triggers

By |2011-06-27T20:13:13+00:00June 27th, 2011|Categories: Blog, Videos|Tags: |

Escalation is an important process. It exists in every company - it is how senior leaders find out about problems within the organization. It is often ad hoc, and not a designed and deliberate process. Andy Carlino and Jamie Flinchbaugh discuss the building of effective triggers and escalation. [viddler id=473fa9a8 w=545 h=327]

Using a Lean Roadmap

By |2017-12-08T18:31:52+00:00November 10th, 2010|Categories: Blog, Videos|Tags: |

In this video blog post, Andy and Jamie discuss using a lean roadmap. There is no one way to drive a lean journey. It depends on where you are and where you want to go. There are 5 phases to the lean roadmap: Phase 0 - Exploration Phase 1 - Building the Foundation Phase 2 - [...]

Engaging Through Daily Huddles

By |2010-09-07T06:46:46+00:00September 7th, 2010|Categories: Blog, Videos|Tags: , , , , |

Regardless of where you sit in the organizational hierarchy, daily huddles are a great tool for any team to create engagement, alignment, surface problems, and more. Andy Carlino and Jamie Flinchbaugh discuss daily huddles, which are a great add-on if you watched our last video about scoreboards. Please let us know if there are any topics [...]

Keeping score and setting direction

By |2010-07-30T07:09:40+00:00July 30th, 2010|Categories: Blog, Videos|Tags: , , , |

It doesn't take many distractions or changes for a team to be no longer aligned and lacking direction. That is one of the reasons that scoreboards are so important. They not only help you keep score, but keep you focused and aligned when used properly. Andy Carlino and Jamie Flinchbaugh discuss the effective use of scoreboards [...]

Process mapping in a business environment

By |2017-12-08T18:31:52+00:00April 27th, 2010|Categories: Blog, Videos|Tags: , , , , |

In this edition, Andy and Jamie take on the topic of process mapping. A tool that spans beyond lean into every form of continuous improvement, it is often underutilized and misapplied. We focus on mapping business processes, and why both product / process maps and activity maps are so important. [viddler id=76188690&w=437&h=288] If you cannot view [...]

Lean in a Union Environment

By |2010-03-23T05:00:25+00:00March 23rd, 2010|Categories: Blog, Videos|Tags: , , , , , |

In this video, Andy Carlino and Jamie Flinchbaugh discuss lean in a union environment. This is not about pro-union or anti-union, but a recognition that having a union does affect how you deal with change. When it comes to lean transformation, it presents some challenges but also some advantages, because you know the rules and have [...]