If we're going to fight fires, do it like the pros

By |2017-12-08T18:31:28+00:00November 2nd, 2014|Categories: Blog|Tags: , , , |

Email comes in. React. Issue gets raised at a meeting. React. Customer calls. React. What do we call it when we spend all day reacting to the events around us? FIREFIGHTING! We all do it. It's how most people spend the majority of their day. Sometimes one of the biggest values I can provide as an [...]