Change involves learning, and change management requires leadership skills coupled with a firm grasp of the dynamics of learning. An experienced Lean Leader often becomes the change agent and forecaster as well as the navigator for a company that is committed to following current trends and adapting to a changing marketplace. As we discussed last week, [...]
At some point in the evolution of your organization, you may be asking if you need to add a Chief Learning Officer (or Chief Lean Officer) - CLO to your management staff. If your organization has already made a commitment to Lean Learning, the CLO who has been trained in Lean strategies and techniques can place [...]
Three myths about workplace learning - Who owns the responsibility for employees’ learning? Of the three myths about workplace learning cited by Todd Tauber in the November/December 2016 issue of CLOmedia.com, the third—that the learning function (department or division) owns the responsibility for employees’ learning—is perhaps the one that can most easily be debunked. Today, says [...]
One of the most prevalent myths about workplace learning is that workers don’t have time for it. According to a webinar poll that Chief Learning Officer conducted with Degreed in 2016, even though most CLOs are conscientious about attempting to connect with their staff, only 20 percent are able to make this happen even at the [...]
Internal advisors, or fellow employees and staff members who are only a few paces ahead of the learner, may be the solution to effective learning for any type of organization. If your business or enterprise depends on scheduled seminars and trainings for instilling operational excellence, usually you will feature an expert to lead the sessions. Randy [...]
There’s no question that key performance indicators (KPIs) are needed to help drive operational improvements. KPIs are absolutely essential for organizations to present performance information for all levels of the organization. The key to success is selecting KPIs that will deliver long-term value to the organization. It’s problematic that the terms KPI and metric are used interchangeably within [...]
In part one of this series, I focused on hard lessons learned by Kodak, who had the technology and capability for the first digital camera back in 1975, but was beat to the digital market by their competition because they became complacent with their monopoly in the 35mm camera market. It certainly was a sad lesson, [...]
Building a sense of urgency and clearly communicating that message is a key skill for any leader in any organization that could present a significant challenge, particularly if the business is profitable and the orders keep rolling in. “Take a look at our revenue reports and you’ll see we’re doing just fine. We have work to [...]
Frontline managers see everyone in your company every day. If your frontline team spends more than 60 minutes of their day increasing value added from their team you are ahead of the average. Ask yourself: Of the salaried headcount, what percentage are frontline managers? How many associates are they connecting with daily? Of 600 minutes at [...]
While catching up on our reading, we found this great article about corporate learning from Chief Learning Officer Magazine (October 2015) about corporate learning: What Arby’s Can Teach Us About Culture Everyone who reads my columns knows I believe U.S. corporate leaders are missing the boat when it comes to their organizations’ human capital. I have [...]
